Support
We're here to help. Reach out through any of the options below, or send us a message.
Email Support
support@citesafe.app
Response within 24 hours
OSHA Guides
Plain-English guides to the OSHA standards cited most often, plus our FAQ.
Free to read
Contact Form
Send a message about billing, team plans, or a specific inspection result.
Priority replies for Pro & Team
Report an Issue
Found a bug or incorrect OSHA citation? Let us know and we'll fix it fast.
Frequently Asked Questions
How do I cancel my subscription?
Go to Account → Manage Billing. You'll be taken to the Stripe portal where you can cancel anytime. You keep access until the end of your billing period.
Why did my inspection fail?
Inspections can fail if the photo is too dark, blurry, or doesn't show a recognizable job site element. Try a clearer photo with good lighting.
Is CiteSafe a certified OSHA inspection?
No. CiteSafe is an AI-assisted compliance tool for reference and training purposes. It does not replace a certified OSHA inspector or constitute legal advice.
What CFR standards does CiteSafe cover?
CiteSafe's AI covers 29 CFR 1910 (General Industry) and 29 CFR 1926 (Construction) — the two most common OSHA standard sets for job site inspections.
How do I add team members?
Team plan subscribers can invite members from the Team tab inside the app. Each seat gets their own login and inspection history.